Refund Policy

Last updated: December 30, 2023

Services and Courses

Purchase Terms of Agreement

The purchase of courses and/or services, including SWW Academy, The Alchemist Program, and any other coaching services are subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment & Refund Policy

All transactions for purchase are intangible products, courses, pdf downloads, resources material, and online content are made through payment gateways such as Affirm, AfterPay, PayPal, or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored by our Company during this process.

Since your purchase is a service based product, services are deemed "used" after such services have been provided as determined in the course description, and all purchases made on www.stillwholewellness.com are non-refundable or exchangeable once service has been provide. Since the products made available here are intangible, there is a strict no refund policy.

Payment for services must be made prior to services being rendered or accessing any course materials. In the event that a payment plan has been established, access to course materials will be terminated if recurring monthly payments are not received on time. Access will be re-established once monthly payment has been satisfied. Consumers on a payment plan for the course materials will have limited access to course materials inline with their payment schedule.

We reserve the right to amend any information, including but no limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Digital Products

Purchase Terms of Agreement

The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment & Refund Policy

All transactions for purchase are intangible products, pdf downloads, resources material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed "used" after download or opening, and all purchases made on www.stillwholewellness.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

We reserve the right to amend any information, including but no limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link or download option upon purchasing, you can immediately contact dr.lori@stillwholewellness.com with your transaction/payment details to ensure your product is delivered as soon as possible.

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